1. 직무상세
   ▲ To drive customer engagement, satisfaction, retention + reactivation in close cooperation with Field Sales and the Operational Care Center (OCC).
   ▲ To establish + strengthen operational relation to customer contact(s) through daily interactions, regular care visits + pro-actively advising + consulting to ensure customer satisfaction.
   ▲ To qualify customer inquiries + provide quotations within the given price band, in line with the guiding leeway in decision-making, then following up to ensure quotations are accepted + closed.
   ▲ To support customer onboarding in line with working instructions, ensuring inclusion + transfer of customer requirements into the KN systems alongside the (initial) customer order.
   ▲ To collaborate with Finance + Revenue Care Center (RCC) to adjust credit limits based on daily business development + coordinate measures in case of challenges.
   ▲ To document, resolve, analyze all companies and feedback then identify, share + eliminate root causes.
   ▲ To create, review + refine customer reports.
   ▲ To ensure delivery against all financial targets + strategic objectives.

2. 지원서 접수기간 : ~ 2023년 09월 03일

3. 지원자격
   ▲ 학력 : 대졸(4년제) 이상
   ▲ 경력 : 신입 / 경력

4. 우대사항
   ▲ 포워딩 항공 수출입 유경험자 우대 (신입가능)
   ▲ 야간근로(21:00~06:00+1) 가능자
   ▲ Hybrid working이나 재택근무 중심
   ▲ 영어 가능자

5. 근무조건 및 근로형태
   ▲ 고용형태 : 정규직 / 계약직
   ▲ 근무지 : 서울 마포구
   ▲ 근무형태 : 주 40시간
   ▲ 급여 : 회사내규에 따름

6. 전형절차 : 서류전형 > 인성검사 > 다면면접 > 임원면접 (필요시) > 최종합격

7. 지원링크 : https://url.kr/olintg / 사람인 온라인 입사지원